MW Valuations

Dunmow, Essex, UK

Avg. Rating Rating star5.0 (44 reviews)

Jewellery Valuer in Essex - Mary Waterfall
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About this Valuer

MW Jewellery Valuations passionately believes in giving a professional service with a personal touch, providing accurate and comprehensive jewellery valuations, including watches, diamonds and gemstones. All valuations are impartial and strictly confidential and are carried out in the comfort and security of your own home, office or business premises.

MW Jewellery Valuations, based close to Bishop's Stortford and Braintree, operates throughout the Home Counties; Essex, Cambridgeshire, Hertfordshire and Suffolk.

Principal valuer Mary Waterfall has over fifteen years' experience in the jewellery trade, working in a variety of sectors. Having successfully completed her Gemmology Diploma, FGA, in 1999, Mary started her career in Hatton Garden working for the prestigious manufacturing company, Stephen Foster Jewellery and then for the diamond and gemstone dealer Bass Premier Company. She went on to obtain her Diamond Grading Diploma, DGA and gained valuable retail experience working for Tiffany & Co, Old Bond Street, London.

In 2003 Mary moved into the auction world, relocating to Birmingham's Jewellery Quarter and working as a valuer and cataloguer for Fellows & Son, one of the leading auction houses in the West Midlands. She has since worked as a Jewellery Specialist and Consultant for other provincial auction houses.

Mary now works as a consultant for MW Valuations and The Guild of Valuers and Jewellers. She is also an off-screen valuer for the TV show ‘Dickinson′s Real Deal’. She is proud to be a member of the NAJ′s Institute of Registered Valuers and The Gemmological Association of Great Britain.

Whether you require a valuation for insurance, probate, family division or private sale, MW Valuations offers a friendly, reliable and prompt service. A number of trade services are also available. Please contact Mary to discuss your valuation requirements by using the contact link at the top of this page.


The Business

  • Private Practice & Trade Valuer
  • Business mix: 100% valuations
  • Principal + 0 staff valuers
  • Mon - Fri: 9am to 5pm
  • Home visits, & via jewellers


  • Per-item based fees
  • Cards not accepted
  • Full valuation reports start at £65


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  • DGA, FGA
  • MIRV
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  • Gem-A.
  • IRV


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MW Valuations
PO Box 12468


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Reviews (44)
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All reviews have been verified. The Jewellery Appraiser has confirmed the validity of the report details provided by the Reviewer but did not see the Reviewers rating or review text during the validation process. This produces unbiased, reliable and genuine reviews.


avatarAMP. Suffolk

Review starsFeb 2023

Very Professional - Would Recommend

I had 4 rings valued to update them and also for insurance purposes. Very thorough valued by Mary and a good experience.

Expertise / Items Examined: 4 rings, all with special memories and people.

avatarStefano. Halstead

Review starsJan 2023

Fast and Professional

This is my second time using MW valuations, so I knew what to expect and I had no hesitation in contacting MW for a valuation. Like my previous interaction the task was performed quickly and without fuss. In my experience the end product is by far the most detailed and professional valuation document I've seen. Highly recommended.

Expertise / Items Examined: Two men's wrist watches.

avatarWallaker. Felsted

Review starsFeb 2023

Jewellery Valuation

We didn't want to send our jewellery away to be valued so we found Mary on a local web search, and we are pleased we did. We were able to visit Mary and she carried out our valuations in person whilst we visited her. She followed up the review with a detailed valuation report which we can use for our insurance requirements and for us to evidence the details of the jewellery we own.

Expertise / Items Examined: Various items of jewellery.

avatarMaria. Cambridge

Review starsJan 2023

A Great Service

Mary visited my house and provided an assessment of the value for insurance and sale purposes for several pieces of jewellery. I was very impressed with how quickly she responded to my initial request via the website, her really friendly and professional approach as well as the speed with which she was able to offer an appointment at my home. When Mary visited she set up her equipment on the table and worked quietly and efficiently but we still had the chance to stop and have a friendly chat over a cup of tea. Mary's qualifications speak for themselves but her manner and professionalism gave me added confidence in the service she was providing.

Expertise / Items Examined: Several bought items of jewellery and one bespoke item of jewellery.

avatarL Davies. Thaxted

Review starsJan 2023

Excellent Service

Mary was welcoming and informative when I took my engagement ring to her for a valuation. She made me feel at ease and is obviously very experienced. She was very professional. Less than a week after I went to her, she has sent the valuation over which is all accurate and I believe valued fairly. I would definitely visit Mary again for any future valuations.

Expertise / Items Examined: Engagement ring

avatarKatherine. Essex

Review starsNov 2022

Professional, Efficient & Friendly

I would recommend Mary to anyone who is in need of a valuation. She provided, very quickly, a detailed and thorough assessment.

Expertise / Items Examined: Jewellery

avatarS.M. Lavenham

Review starsOct 2022

Very Professional With Great Attention to Detail

Mary valued my Wife's engagement ring. The service from start to finish was fantastic. Prompt reply to emails. Mary arranged the valuation within 48hrs and I had the full report within 2 days. Pleasant and efficient experience.

Expertise / Items Examined: A set of hand made jewellery crafted in Crete, gold and sapphire.

avatarJames. Saffron Walden

Review starsOct 2022

Excellent Service

Mary valued my Wife's engagement ring. The service from start to finish was fantastic. Prompt reply to emails. Mary arranged the valuation within 48hrs and I had the full report within 2 days. Pleasant and efficient experience.

Expertise / Items Examined: Diamond engagement ring.

avatarJan & Roger. Essex

Review starsOct 2022

The Best Valuation We Have Had.

Mary revalued several items for insurance purposes. We found her to be very friendly and professional and the home valuation certainly gave us confidence and peace of mind. We had an interesting discussion on the pieces and Mary was very informative on her experiences and forthcoming with helpful advice. The valuation was very detailed and comprehensive compared to others obtained in the past.
I would have no hesitation in recommending Mary for her services.

Expertise / Items Examined: Jewellery and a watch.

avatarJohn. Royston

Review starsOct 2022

First Rate Service

I am so glad that I contacted Mary who valued my late wife's jewellery to enable me to divide it fairly between my family. She carried this out most thoroughly, sympathetically and professionally. I had been putting it off for many years but she has made an otherwise difficult task so much easier for me and I cannot thank her enough.

Expertise / Items Examined: Various items including rings, bracelets and necklaces.

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avatarDavid. Brentwood

Review starsSep 2022

Professional Service

I had my diamond encrusted flat men's gold ring valued, for insurance purposes, by Mary, and received an extremely comprehensive valuation document for my records after an initial detailed examination of the jewellery. I would highly recommend this service.

Expertise / Items Examined: Men's diamond encrusted 18ct gold ring.

avatarMr&Mrs Archibald. Haverhill

Review starsJul 2022


We needed to update our insurance policy as it had been some years since we did it- plus the fact my Wife had inherited quite a few pieces of jewellery that had been left to her. I didn't like the idea of leaving her jewellery with a high steet jewellers so I resorted to my computer. I was looking for someone locally who would come to our house and value our items. I found Mary online and liked what I read. I made a phone call and we arranged a date. When Mary arrived she was most personable, we explained what we wanted her to do and that was that she got on with doing her job. We found Mary a good listener and we liked her suggestions. We had 33 pieces for her to value and her presentation was very professional. We would certainly recommend Mary without hesitation.

Expertise / Items Examined: All sorts of jewellery mostly rings bracelets watches and some costume jewellery.

avatarStone. Chelmsford

Review starsJun 2022

Happy Customer

Had five items valued, Mary was friendly and thorough, very pleased with the depth she went into would definitely recommend.

Expertise / Items Examined: Three pairs diamond earrings, a necklace and a ring.

avatarRichard S. Braintree

Review starsMay 2022

Excellent Service

Mary was professional, helpful and great to do business with. There was a genuine personal touch as well. Would highly recommend MW Valuations. Strong expertise and experience.

Expertise / Items Examined: Engagement ring.

avatarSuffolk Gem Lover. Sudbury

Review starsMay 2022

Great Service

We required a valuation for insurance purposes of my wife's jewellery which had been collected over many years including mostly by inheritance. Mary came to our house with all her kit and we now have her detailed report on each item which is/will be most useful. One item has been despatched to an auctioneer and her description of a complicated piece is most helpful. We are now busy passing her name on to all our friends.

Expertise / Items Examined: A collection of jewellery.

avatarJudy. Lavenham

Review starsMay 2022

Wedding Ring Appraisal

I required an appraisal for insurance purposes and received fantastic service from Mary. She was extremely welcoming and the whole experience was positive. The detailed report was sent through promptly and was very professional - I would definitely recommend her services.

Expertise / Items Examined: My diamond wedding band.

avatarGabriela. Dunmow

Review starsMar 2022

Engagement Ring Valuation

I had my engagement ring valued for insurance purposes. Mary was very efficient and polite and responded very quickly. The whole process was seamless and I was extremely pleased with the valuation and the detailed report she provided even quicker than I expected. I would definitely recommend her and use her again in the future.

Expertise / Items Examined: Diamond engagement ring.

avatarMrs Williams. Billericay

Review starsMar 2022

Review for Insurance Purposes

We had to have a few items valued for insurance purposes. It seemed that MW Valuations was one of the few that could do this for us without needing to retain the items, which was important to us. They were very professional from the minute I contacted them until we received the fully detailed report. The owner and valuer is a very nice person too! Would definitely use again and recommend.

Expertise / Items Examined: Watch and rings.

avatarChris. Essex

Review starsMar 2022

First-Class Service

For insurance purposes I had two watches and a ring valued. My wife and I experienced a very smooth and pleasant process from start to finish. From my the first contact via email to receiving the final valuation report was very easy, efficient and friendly service. I have no hesitation in recommending Mary to anyone who requires such a service as they will not be disappointed.

Expertise / Items Examined: For insurance purposes, I had two watches and a ring valued.

avatarStef. Gosfield

Review starsFeb 2022

Super Service

We needed a speedy valuation on an item of jewellery and I'm pleased to say Mary did not disappoint. Her service was very quick and professional, the presentation and quality of the final valuation document surpassed anything we've previously experienced. Can't fault the whole process in anyway and we know who to contact in future.

Expertise / Items Examined: Eternity ring.

avatarRebecca. Haverhill

Review starsFeb 2022

Highly Recommended

I found Mary after I inherited a very special ring and needed an insurance valuation, but was very reluctant to leave it with a local jeweler to be posted across the country for a valuation to be done. She got back to my emails incredibly quickly and I was able to book in an appointment at her home office within a week of finding her online. Mary was extremely professional and personable and it was very clear from the outset that she was highly experienced, so I was never in any doubt she'd do a superb job. The appointment took around 20 minutes and I was then able to bring the ring straight back home with me whilst she did the necessary research and compiled the valuation. The report was emailed within a week, as expected, and was extremely detailed and beautifully put together. I would definitely recommend her services and will no doubt use her again as and when needed!

Expertise / Items Examined: A diamond ring

avatarAndrew. Colchester

Review starsJan 2022

Insurance Valuation

Mary made a home visit to undertake an insurance valuation for several items. The overall experience was very good and was undertaken in a timely, professional and friendly manner.

Expertise / Items Examined: A collection of jewellery including rings , gold chains and earrings.

avatarLaura. Hertfordshire

Review starsOct 2021

A Great Experience

Had an insurance valuation carried out on my engagement ring. First time I'd used Mary, she was quick to respond to emails and very helpful and professional. Price was reasonable and the report was delivered in good time. Would recommend.

Expertise / Items Examined: Engagement ring.

avatarSally. Leverington

Review starsOct 2021

Incredible Service

Extremely reluctant to leave items with a jeweller, i.e. out of my possession, I found Mary's details on the internet. After an initial telephone conversation I felt more than confident about using her service. Upon meeting her I was not disappointed. I spent just over half an hour with Mary while she examined and photographed the items. After subsequent research by Mary and within a few days, I received a most detailed and comprehensive valuation. Would recommend Mary with more than five stars if they were available. If you need your jewellery valued, even if you do not live near to her (I travelled 70 miles each way) using Mary is worth every penny. She also makes ‘home visits’! Superb. Thank you.

Expertise / Items Examined: Two gold and diamond rings, pair of gold and diamond earrings.

avatarKatM. Near Ware

Review starsOct 2021

Insurance Valuation

Mary valued a diamond ring for me. She is very easy to talk to and clearly highly qualified. I was incredibly impressed with her professionalism and the detailed report that she produced. So much so, that I am now going to get other pieces valued as it's been quite some time since I last brought the insurance valuations up to date. The fact that the reports are held on a database is very reassuring if the worst should ever happen. I would not hesitate to recommend Mary.

Expertise / Items Examined: A diamond ring.

avatarAllison. Little Canfield

Review starsOct 2021

Prompt Attention by Home Visit

We asked Mary to provide a valuation for Probate purposes on 5 rings that belonged to my mother. Mary promptly responded to our enquiry and the fact that she could carry out the valuation at our home really helped. The finished report was just what we needed and very comprehensive. With thanks to Mary for her professionalism and swift attention.

Expertise / Items Examined: Five rings belonging to my late mother.

avatarSue. Essex

Review starsSep 2021

Efficient and Friendly Service

Watch Valuation for insurance purposesMary was a real pleasure to deal with. Mary was very helpful, friendly, patient and kind. Mary was very happy to answer, explain any questions and queries I had. I felt very comfortable and at ease. I was very impressed by the speed and efficiency of Mary's service. Mary was extremely professional and polite and had a lovely manner about her. I would recommend Mary without any hesitation whatsoever and would definitely use Mary again.

Expertise / Items Examined: Watch

avatarM Greenwayer. Sudbury

Review starsSep 2021

Professional & Knowledgeable

Mary produced a comprehensive report on 17 items consisting of set gemstones and watches. She took 5.5 hours for all appraisals and has a wonderful manner, answering any questions we bombarded her with but giving no indication of item values , very correct and professional. Marys array of apparatus was impressive, as are the qualifications she has attained. We have no hesitation in recommending her services.

Expertise / Items Examined: Mostly post dated 1980's gems set in rings, bangles, pendants etc., together with watches and a early pocket watch.

avatarM.E. Bishops Stortford

Review starsApril 2021

Highly Recommended

I have previously had insurance valuations undertaken through a local jeweller's but due to Covid restrictions I needed to find a Valuer that I could deal with directly. Mary Waterfall is lovely. She is professional and very personable. Her communication was great throughout. I would definitely recommend Mary for any valuations.

Expertise / Items Examined: Watches and jewellery.

avatarChapman. Essex

Review starsMarch 2021


I had to get a valuation on two items for insurance purposes- both left to me by my late father. Mary was very professional from the off set (the enquiry was via email found on google as I had checked reviews and found MW Valuations to have excellent feedback) Arrived and handed over the items and waited for approx. 30 minutes. Mary friendly and professional and explained the process. Items were handed back and within a few days the valuation was emailed with great detail. Excellent service and would recommend.

Expertise / Items Examined: My eternity ring and diamond ring.

avatarGem Lover. Upminster

Review starsDec 2020

Excellent Service

I had various items valued for Insurance purposes. Mary was very efficient and knowledgeable. It was great to have everything done in my home and felt very comfortable. The booking of the appointment, actual valuation and final report was all done in good time. I would definitely recommend her services.

Expertise / Items Examined: Various items - rings, bracelets, necklaces, brooches and watches.

avatarJean S. Braintree

Review starsOct 2020


Mary is a very friendly lady and valued two rings for me for probate. It was helpful go to her house and not to have to hand them into a jewellers. The report came back with a lot of detail and interesting information.

Expertise / Items Examined: Three stoned diamond ring and a wedding ring

avatarVictoria. Thaxted

Review starsOct 2020

Brilliant Service

Mary came to my house to undertake a probate valuation. She was extremely professional, diligent in her work and provided the report quickly thereafter. The report was extremely detailed and exactly what was needed, all provided for a very reasonable fee. Thank you - brilliant service and I thoroughly recommend.

Expertise / Items Examined: Two diamond rings, a gold ring, a watch and a necklace.

avatarK Sunlover. Stevenage

Review starsAug 2020

Very Professional

I visited Mary at her home to have a ring and some watches valued for insurance purposes. She allowed for covid distancing - I sat in her garden while she valued my items with patio doors open. She's very friendly and professionaL. I received my valuation a couple of days later. Very thorough and perfect for my insurers. Highly recommended.

Expertise / Items Examined: Diamond engagement ring, Rolex and omega watches.

avatarRicky. Bishops Stortford

Review starsAug 2020

Very Good Service

Mary was very good from start to finish as she valued a watch for me. Answered all my questions when I needed her and turned up exactly when she said she would. Would highly recommend and will be using again. Good price as well.

Expertise / Items Examined: Watch.

avatarHeather. Dunmow

Review starsOct 2019

Great Service

Mary appraised three items in a very professional way. The valuation came shortly afterwards and was very detailed but exactly described the items as presented to her. A very convenient and prompt service.

Expertise / Items Valued: Ladies watch, ring and earrings.

avatarSarah. Essex

Review starsSep 2019

Professional in home Appraisal

I approached Mary Waterfall at MW Valuations and she was very accommodating. Mary quickly arranged a time to come to my home and value the items in situ. She then went away to research, and provided a draft PDF report and a further final report. Mary’s professional and courteous manner combined with her extensive experience made for a reassuring and pleasant experience.

Expertise / Items Valued: Engagement ring, brooch and dress rings

avatarSonia. Burnham-on-Crouch

Review starsSep 2019

Very Professional

I arranged for Mary to visit me at home to appraise a number of items left to me by my Godmother. I wanted to establish value and type she offered to do this on an hourly cost basis. Mary arrived on time and proceeded to assess and guide me on the various items, she was very knowledgeable. Although none of items were of huge value, I was still very pleased I had arranged for her to visit for peace of mind.

Expertise / Items Valued: Inherited jewellery, including approximately 20 rings and a few pendants.

avatarClare. Colchester

review starsJun 2019

Great Service

Mary appraised three items I had been lucky enough to have been given in a very professional way in my own home. The valuation came shortly afterwards and was very detailed but exactly described the items as presented to her. A very convenient and quick service.

avatarLewis King. Essex

review starsJan 2019

Absolutely Fantastic

Well, where do I start. Mary from the start was very professional and it was great hospitality on her part. She gave me the result I was really expecting. Great little pack up to leave with too with all the documents I need. If I give 20 stars I would. Thanks again Mary and the ace cuppa!

avatarLewis King. Essex

review starsJan 2019

Absolutely Fantastic

Well, where do I start. Mary from the start was very professional and it was great hospitality on her part. She gave me the result I was really expecting. Great little pack up to leave with too with all the documents I need. If I give 20 stars I would. Thanks again Mary and the ace cuppa!

avatarCaribbean Carats. Braintree

review starsApr 2017

Peace of Mind

Mary was very polite & efficient from beginning to end with answering emails to delivering the final report. I had asked her to value an engagement ring that I had bought in the Caribbean for insurance purposes & assurance that I hadn't been ripped off. Arriving punctually at my house she then took her time to carefully and fully assess the ring, using expert equipment, ending up with a comprehensive printed report on the quality of the diamonds and jewellery piece in general. Mary's report and professional manner has given me peace of mind that whilst the ring isn't perhaps worth as much as I'd hoped it is still a fine item, loved by my partner (who now also has peace of mind that it's not tat) and we can list it on the home insurance.

avatarHelen Mustafa. Cambridge

review starsMar 2017

Great Service

I found this to be a thorough and detailed service. I wasn′t sure what to expect and needed some items valuing for insurance. I was provided with all the information and some professional images to cover all my needs, all within a short time frame. I would highly recommend this Valuer and will use her again. Good value for money.

avatarPatrick. Cambridge

review starsMar 2017

Great Service, Well Priced

I was given the name of MW Valuations by a family friend after I inherited some jewellery that I didn't know what to do with. I was aware of some of its value but not in the modern market place. Mary clearly explained the process and the way in which she prepared her valuations. She made clear the differences between the various types of valuations and I chose the one that was most applicable to me. The end product was a review that detailed the items very well and enabled me to make a decision about what to keep and what to sell. Surprisingly, a lot of the items I had no interest in and assumed were not of any great value, were the ones highlighted by Mary as having the best position on the market!
All in all, a great service that I would recommend.