Crystal Clear Valuations
Crawley, England, UK
Avg. Rating 5.0 (42 reviews)
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About this Valuer
Crystal Clear Valuations are dedicated to offering their clients the highest level of service and professionalism, specialising in home-visits (or to your Bank or Solicitors Office). With appointments available seven days a week, including evening visits, they strive to provide a valuation at a time that suits you. Based in Crawley, West Sussex, they serve the surrounding areas, including parts of Kent, Surrey and London.
Gemmologist, Karra Ellison, fuses years of trade experience with a plethora of Gemmological and Diamond qualifications, to deliver a friendly and approachable service. As a proud member of the Jewellery Valuers Association, offering highly detailed and methodical valuations that are consistently on point is essential to her ethos, career and business.
Karra is also an accredited Open Distance Learning Tutor for the Gemmological Association of Great Britain, covering their FGA and DGA, which are essential diplomas in the world of Jewellery and Valuing. This passion for education goes hand in hand with explaining and simplifying the trade, helping clients to understand more about the service provided and their items.
As their name suggests, they aim to make obtaining and receiving a valuation hassle-free and understandable. They will discuss your needs at the point of initial enquiry, to ascertain the right type of valuation required. They cover valuations for Insurance, Probate, Family Division, Private Sale and Capital Gains Tax. They handle the appraisal of all types of Jewellery, Watches, Silverware, Flatware and loose Diamonds and Gemstones.
This company has a clear pricing structure, with fees based on item types, rather than by a percentage of total value or time taken. This ensures that there is no bias to increase the value of your jewellery, or to take longer to value it, which would in turn increase the charge presented to you. There are no hidden fees or extras, and they always provide a free estimate before an appointment is confirmed.
For further information on their service or to book an appointment, please click on the contact details above.
- Private Practice & Trade Valuer
- Business mix: Valuations
Also an Educator
- Principal + 0 staff valuers
- 7-days: 8am to 9pm
- Per-item based fees
- Credit cards accepted
- Full valuation reports start at £110
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- DGA, FGA, PJGemDip
- FJVA, PJValDip
- AJP, PJDip, PJManDip
- Gem-A, SGA
- AIJV, JVA
Crystal Clear Valuations
PO Box 1290
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All reviews have been verified. The Jewellery Appraiser has confirmed the validity of the report details provided by the Reviewer but did not see the Reviewers rating or review text during the validation process. This produces unbiased, reliable and genuine reviews.
Perfect, What We Needed and Lovely Service
Karra was highly responsive and was able to provide a jewellery valuation as needed for insurance. She was professional and clear. We enjoyed the valuation too (which for something we were doing out of necessity says a lot).
Expertise / Items Examined: Engagement ring.
Professional, Clear & Concise - Very Knowledgeable
I needed a valuation for insurance purposes on items over £50k. Previously I have gone to a High Street Jeweller when they had a valuation day. This service is not being offered at the moment and items have to be sent away which I was not happy to do. Karra is so professional and knowledgeable she filled me with confidence. She spent time examining the items, measuring the diamonds and cleaning them. I cannot recommend her highly enough. A great service which I will be using again. Many thanks.
Expertise / Items Examined: A diamond tennis bracelet and solitaire diamond ring.
Maddy. Crystal Palace
Quick & Professional Service
We initially went to a few local jewellers and were told that either an item needed to be sent off for a few weeks or we had to wait a couple of months when a valuer came into store and we could book and appointment. It was so easy to arrange an appointment with Karra and she was very professional - I would choose this service every time. Thank you very much Crystal Clear Valuations.
Expertise / Items Examined: Trilogy diamond ring.
Pam & John. London
Excellent Professional Service
I initially tried to get my wife's jewellery valued at a large local jewellery store for insurance purposes. I was told the valuations only took place once a month when a freelance expert visited the store. I contacted Karra at Crystal Clear Valuations by email and received an appointment at our home for a few days in advance. Karra is very knowledgeable, professional and friendly. She explained everything as she went through the valuations and she was very patient in answering all of our questions. She very kindly pointed out that my wife's engagement ring needed a slight repair to one of the claws holding the diamond in place. We found the service provided to be excellent value.
Expertise / Items Examined: Diamond engagement ring, wedding ring, 2 gold bracelets and 3 gold necklaces with pendants.
Jason N. London
Karra attended my home to meet my mother and I to value some items of sentimental value in the family. We had never used a service like this and from the minute I contacted Karra, she was so professional and filled me with confidence. When attending my home, Karra instantly put as at ease and I was astounded at her level of knowledge and expertise. What really shown through was her utter passion for her trade.
The report arrived in the agreed time and just as Karra had advised. The PDF was great but the hard copy was the icing on cake, beautifully put together. The photos really did the items justice. Thank-you Karra for such a brilliant service and I will be recommending you to all that listen!
Expertise / Items Examined: 2 diamond rings and a group of 5 items also.
Fantastic Appraisal Service
Karra was extremely reliable and easy to communicate with. It was a pleasure working with Karra, highly recommended.
Expertise / Items Examined: Diamond trilogy ring.
Highly Recomended - Professional Service
Karra came to our home to value a diamond trilogy ring. Karra takes her work seriously and was very detailed, precise and conscientous. She took her time to explain the process and what the next steps would be.I cannot recommend Karra highly enough. I would not go to anyone else for a valuation.
Expertise / Items Examined: Diamond and white gold trilogy ring.
Karra recently did a valuation on our wedding rings and has valued items for us previously. She is always very knowledgeable, helpful and professional. I would highly recommend Crystal Clear Valuations.
Expertise / Items Examined: Wedding rings.
Great Professional and Efficient Service
Karra was very professional from the offset and provided very good communication throughout the whole process. She was very efficient and managed to get me booked in very quickly and provided the valuation shortly after our appointment.
A great experience and will definitely be returning when another valuation is due. Thank you.
Expertise / Items Examined: Diamond engagement ring
I recently used Karra to provide valuations for several items of jewellery. She was very professional and provided an extremely thorough report the following week. We would certainly use Karra again and have no hesitation in recommending her valuation service.
Expertise / Items Examined: Diamond rings, necklace and watch.
L Brocklehurst. Hassocks
Professional Valuation Service
Having been recommended to Karra, she responded the same day to my enquiry and we arranged a convenient time for her to visit me at home to provide a valuation for my ring. She was very professional and thorough and the following week I received a very detailed in-depth report with photos. I will certainly be recommending and returning to Karra for future valuations.
Expertise / Items Examined: Diamond solitaire ring
Karra was able to give us a home appointment within a few days of contacting her. She gave us helpful tips and information about the care of our items and produced a very professional report a week later. The pricing structure is very clear from her website and reflects her expertise and the time and care she takes in her valuations. We will use her again.
Expertise / Items Examined: A diamond engagement ring and tennis bracelet. Other rings, gold necklaces, bracelets and watches.
Extremely Professional in Evaluating a Watch
Karra was extremely professional in undertaking an evaluation of my hand held watch I had received in an inheritance. She explained exactly the history of the piece, the components that made up the piece & the estimated value of the piece. It has been in my family for nearly 90 years or so. Karra explained very clearly the information regarding the watch. I would recommend Crystal Clear Valuations Ltd to anyone.
Expertise / Items Examined: A gold hand held watch.
Karin D. Croydon
I contacted Karra in Nov 2020 to arrange for a valuations of over 20 items for insurance purposes. Karra came to our house at the beginning of Dec and I had my valuation report at the end of December. The turnaround was quick considering that we all battled with COVID19 and various restrictions. It was great that Karra does home visits which is convenient and also spared me the journey and carrying the items around.
The report I received is very detailed and shows great knowledge, professionalism and attention to detail. It is also very easy to read and understand for someone with great explanations about the colour, gradings, cut included. The pricing is also very competitive.
I very much recommend her service and I will definitely use her services again
Expertise / Items Examined: Collection of gold, diamond and coloured gemstone jewellery, as well as some pearl jewellery items.
R March. Billingshurst
Appraisal for Insurance
Thanks to Karra for a prompt and very efficient home visit. She is professional and her report excellent. I would definitely recommend her for appraisal services.
Expertise / Items Examined: My wife's engagement ring
Becca Drake. Epsom
Karra did an incredibly detailed report on my diamond engagement ring which I needed pretty much overnight for insurance purposes. She was incredibly helpful, wrote a very detailed report, and went out of her way to help my meet the very tight deadline set by my insurer. Thank you so much!
Expertise / Items Examined: Diamond engagement ring.
Ed & Nic. Epsom
We would highly recommend Karra for anybody needing this service. Karra was extremely professional and arranged a time that suited us perfectly. Karra took the time to explain the different equipment she was using and taught us more about our diamond - the appointment was almost like a gemology lesson and it was really interesting to learn and see more about our stone.
The report was collated in an extremely and efficient way. We would certainly be using Karra again would recommend her to friends and family.
Expertise / Items Examined: A diamond engagement ring.
C Hamer. Leatherhead
Professional, Knowledgeable & Great Service
Karra delivered an extremely professional & efficient service. A home visit was very convenient, and the valuation price competitive. Karra clearly loves her job as she was more than happy to answer my questions and share her knowledge during the visit to value a Tiffany engagement ring & Rolex Submariner. We recieved the valuations very soon after the visit, to satisfy the needs of the insurance company. A happy customer - would recommend.
Expertise / Items Examined: Tiffany Diamond engagement ring & Rolex Submariner date.
Antique diamond ring, antique watch and a modern watch.
From initial enquiry contact Karra was extremely approachable and responded very quickly. I was initially quite nervous and wary (having previously been misled by another so called 'valuer') but I have to say it was an absolute pleasure to have Karra in our home. She was totally professional and efficient in valueing a victorian ring and 2 watches. I would also add that her fees are extremely competitive.
As promised a week later she sent through a very professional valuation report, which I am delighted with. I would have no hesitation in recommending Karra. I believe the service she provides is far superior to anything you will find on the high street or random names on the net.
Expertise / Items Examined: ???ITEMS???
Very pleasant and professional young lady. Reviewed the watch very thoroughly and arranged for authenticity documentation from maker. Would highly recommend.
Expertise / Items Examined: Watch
Adam. West Sussex
Speedy, Reliable and Professional Service
Karra was able to value a diamond I purchased from Dubai to help both with insurance purposes and for my own peace of mind. Karra was able to do this through a home visit which was booked in very quickly and easily. It's clear Karra has a lot of knowledge with jewellery as she was able to provide me with lots of advice and tips for both maintaining the quality and sorting insurance. Highly reccomend!
Expertise / Items Examined: Diamond engagement ring.
Mark. Haywards Heath
We Would Highly Recommend Karra
Karra was an absolute delight to welcome into our home. She provided a professional and knowledgeable service at a very reasonable price, compared with quotations from High Street Jewellers. We’ll be sure to use Karra’s service in the future.
Expertise / Items Examined: Sapphire engagement ring and collection of watches including Rolex, Cartier & Breitling.
Given the size of the collection (see details below), I appreciated the home service as I would not have liked to send the items away for valuation or left them in a shop. Karra was extremely thorough, knowledgeable and professional. The report she produced is 42 pages long! Apart from insurance purposes, it was lovely to find out more about the items and gain an appreciation of their worth. She was with me from 10am - 6pm examining all the items, making notes and taking photographs. I appreciated the advice she gave me at the beginning of the day as to what was/wasn’t worth valuing. Altogether I thoroughly recommend her service which I thought was reasonably priced given the amount of work involved.
Expertise / Items Examined: 69 items, many of which I had inherited from my mother and had been purchased in Africa and Asia.
Excellent Service - Competitive Fee
Karra valued an engagement ring for insurance. She was thoroughly professional throughout and arranged a home visit promptly, fitting in with my deadlines to insure. Then produced a full report swiftly.
I’ll certainly use her again. I had been let down by an online valuation provider (50% overvaluation on the trend of other valuations we have had done, and poor service before and after). So time was short for me. Karra stepped in and sorted things - I wish I had gone to her first.
Expertise / Items Valued: Solitaire engagement ring.
Thorough & Convenient
I am delighted that I booked my valuation with Karra via Facebook messenger. She responded to my initial request on a Sunday morning and arranged to meet me a few days later. It was so convenient to have this appointment in-home and I appreciate all the equipment that Karra brought with her to complete her work.
Karra provided an extremely thorough and fair valuation with a quick turnaround so I could renew my insurance policy on time. I am also happy to hear that I will get a discount to value my current collection in the future. Thank you for your top-notch service Karra.
Expertise / Items Valued: A collection of diamond and gold jewellery.
Karra was extremely professional, efficient, knowledgeable and personable. It was clear that the whole valuation was in extremely safe hands throughout.
Expertise / Items Valued: Collection of a wide range of jewellery types.
Karra was extremely helpful and responsive when I made initial contact. The home service Karra provides is very convenient - especially the evening appointments. The process itself was so straightforward and efficient. Karra took the time to explain the valuation process and kindly answered any questions we had about the jewellery being valued. I would highly recommend Karra going forward.
Expertise / Items Valued: Diamond ring.
Brilliant Heart-shaped Diamond Valuation
Karra served a very professional and polished presentation made a bit more complicated as we had to go abroad in the middle of it.
Expertise / Items Valued: Diamond heart-shaped ring.
I asked Karra to value a number of items for insurance purposes. She attended at a convenient time and was very thorough and informative with her valuations. The service we received was quick, efficient and informative and I would not hesitate to recommend her service.
Thorough Evaluation of Edwardian Jewellery
Crystal Clear Valuations provided me with valuations for insurance purposes of items of family jewellery. It was a pleasure to meet Karra and observe her at work. I was impressed by her enthusiasm for her field, her thoroughness, breadth of experience and ongoing training. The value to my family in these well worn pieces lies not in their notional replacement cost but in that they belonged to our forbears and every comment about the methods of construction or employment of mixed or second-hand stones added to this value. I wholeheartedly recommend Crystal Clear Valuations.
Expertise / Items Valued: 3 diamond rings, 2 necklets: late Victorian - early 20th century
An in depth report on the valuation of my redesigned ring. Very happy with the new valuation. Exceptional and professional service.
Mr Kirby. Reigate
Flexible & Fast Service
Karra made time to see us on a Saturday at the time that suited us, and at short notice due to urgency of appointment. She turned around the valuation faster than expected, which was great. She was professional, polite and provided everything we needed. Brilliant service
R Hughes. London
Quick & Efficient
Having never had any jewellery valued before, It was helpful that Karra explained each stage of the process and answered all my questions. I’d have no hesitation in recommending her to my friends.
Karra has provided an excellent service whereby she attended my home, valued an engagement ring - required by my insurer- and produced a professional and well put together document in a fast and efficient manner. I’d highly recommend her and will have the item reappraised by her in 3 years. Thank you Karra!
Professional and Efficient
Karra recently appraised a diamond ring and a diamond tennis bracelet for me. I am in the industry myself and I found her to be knowledgable and professional throughout. Her report was detailed, accurate and given in an efficient and timely manner and I would have no hesitation recommending her. I will be using her in future on both a personal and professional level.
Oliver Mate. Croydon
Friendly Professional and Accurate Valuation
I needed to have a watch and a diamond ring valued for insurance purposes at short notice. Karra attended out house within one day. She provided a fantastic service, not only valuing the ring and watch but also offering insight and tips around servicing and care.
The valuation report was accurate and clear and sent within the day. 5-star service and an all round lovely person!
Richard as Executor. Horsham
Excellent and Professional Service
I asked Karra to provide a valuation for probate purposes of the various items of jewellery from my mother’s estate. Karra visited my house and examined and valued all the jewellery and other valuables. She was a kind enough to answer my questions about a couple of the items. The Valuation Report was clear, informative and delivered promptly. Her fee was very reasonable considering the time taken and expertise required. Overall, I was very impressed indeed.
Satisfied Customer. Banstead
Three valuations were arranged through a local family jewellers. They highly recommended Karra and I am not disappointed. I inherited two family engagement rings and took the opportunity to update a twenty year old modern ring. I now have three detailed valuations including pictures. They are well documented, well presented and my insurance company is very pleased. All for such a very reasonable cost. Re-evaluations are offered at reduced price so I will be making use of this service again in a timely fashion as I hadn't realised how much I had under insured these sentimental items.
We booked Karra for a home visit to provide insurance valuations of a watch and an engagement ring. She arrived on time and carried out a very professional service from start to finish. Highly recommend.
Karra provided a very efficient service. She came to my home to perform a valuation which meant I did not have to leave home or part with the item of jewelry concerned. She conducted the valuation process in a thorough and professional way. I was very interested to observe the procedures involved and she was patient and informed in dealing with my questions. She has an engaging personality and a key interest in her profession, demonstrated by the effort she has expended in obtaining her various qualifications. She produced the comprehensive valuation report in the time frame promised and offered to answer any follow up questions if any. This was not necessary.
Quick, Friendly & Professional
Karra responded promptly to my request for a jewellery valuation and we quickly arranged a mutually conventient time for her to come to my home. She was friendly, polite and efficient in person and produced the valuation quickly and conventiently. Thank you Karra!
We have had Karra from Crystal Clear Valuations working with us in our retail jewellers carrying out our customers valuations. Karra is exceptionally knowledgeable, and it is clear she has a passion for jewellery and thrives on learning and giving excellent customer service. She is approachable, friendly and produced a fantastic comprehensive Valuation document that certainly had the wow factor! We look forward to our blossoming relationship & friendship and already have lots more valuation days booked in. We wouldn’t hesitate to recommend Karra to anyone looking for superior valuation service.