Jewellery Valuers Company Ltd

Auckland, North Island, New Zealand

Avg. Rating Rating star5.0 (28 reviews)

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About this Valuer

Jewellery Valuers Company is an independent jewellery valuing company run by Donald Francey. Donald is a trained diamonds graduate (Gemological Institute of America) and gemmologist (Fellow of Gemmological Association of Great Britain), a member of the Jewellery Valuers Society of New Zealand, The Association of Independent Jewellery Valuers and a life member and past president of the Gemmological Association of New Zealand. Donald has been in the jewellery industry for over forty years and is a trustworthy and respected authority on all things related to jewellery.

Providing a high degree of excellence in their service, the Jewellery Valuers Company will polish and clean your jewellery before photographing it and measuring, identifying and grading it. They provide a high quality and professional bona fide valuation that accurately describes your jewellery with a suitable value for Insurance, Market Retail or other purposes. The valuations are provided on a high quality certificate along with a photo that accurately depicts the item.

Their clients are always satisfied with their prompt and accurate service and with the exceptional quality of the valuations that this company provides.

Located in an office in the heart of the Auckland CBD, they are open for appointment Monday to Friday 8:30am to 4:30pm, or if you prefer, the Jewellery Valuation Company has a secure and fully insured courier service. This enables them to assist clients all over New Zealand.

Please call or email this company now to book an appointment today for all your jewellery valuing needs.


The Business

  • Private Practice & Trade Valuer
  • Business mix: 100% valuations
  • Principal + 2 staff valuers
  • Mon - Fri: 8.30am to 4.30pm
  • At Valuer′s office


  • Per-item based fees
  • Credit cards are accepted
  • Full valuation reports start at $60


Tap to Reveal

Hover to Reveal

  • FGA, GAA Diamond Graduate


  • Gem-A, GANZ (Treas.)
  • JVSNZ (Chair.)

Languages Spoken


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A Gemmologist valueing a ring in Auckland


Jewellery Valuers Company Ltd.
Suite 8B
47 High Street


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Reviews (28)
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All reviews have been verified. The Jewellery Appraiser has confirmed the validity of the report details provided by the Reviewer but did not see the Reviewers rating or review text during the validation process. This produces unbiased, reliable and genuine reviews.


avatarMike. Auckland

Review starsNov 2020

Just What I Wanted & Needed

I asked JVC to repair and appraise rings from my mother's estate before giving them to my daughter. Jacob at JVC was great to deal with - practical on-the-spot advice on what should be repaired and how, and then a repair job that came in as estimated in terms of both price and time. First class service!

Expertise / Items Examined: Engagement ring, wedding ring, 2 eternity rings & 2 joined eternity rings in a necklace.

avatarTony. Auckland

Review starsOct 2020

Great Friendly Service and Excellent Insurance Report

Fast, friendly service and thorough report. Insurance company approved without any hesitation. Good Google review led to getting a service from this jewellery valuer. I would definitely come back when I buy more watches.

Expertise / Items Examined: Cartier Panthere watch

avatarZMM. Auckland

Review starsFeb 2020

I asked for a Valuation

I arranged an interview time for a valuation on my engagement ring for insurance purposes. The service was so efficient I could have had it back in one hour, but I chose to collect the following day. The most pleasant gentleman, Daniel, made me feel very confident in his ability to provide me with full details of the service they provide. I will recommend this company to family and friends.

Expertise / Items Examined: Diamond engagement ring.

avatarLa Hood. Auckland

Review starsMay 2019

Family Company With Gemmology Expertise

I had an antique diamond gold brooch assessed. Excellent experience, I would highly recommend the services of Jewellery Valuers Company. This family company offers a warmth in their personable approach and their level of expertise in the gem industry is superb. I am highly impressed and will use their service again.

avatarLouise. Auckland

review starsMay 2019

Fast, Friendly and Knowledgable

I had 2 rings valued. Jacob’s service was fast, professional and friendly. Communication was impeccable with the process and valuation explained thoroughly and in plain English.

avatarLouise. Taupo

review starsJul 2018

Insurance Valuation of Ring

I needed an insurance valuation of a ring done, and found their service impeccable. I was very impressed with the prompt communication, fast reliable service and the quality product. Most appreciated.

avatarSapphire Blue. Auckland

review starsJun 2018

Great Business

I had wonderful service by Jacob when I took my ring to be valued. He was prompt, explained the valuation in detail to me, and answered many questions I had about perhaps selling in the future. He also gave me information about insurance which was helpful. Would highly recommend this business.

avatarCW. Auckland

review starsMay 2018

Exquisite work!!

Jacob was absolutely fantastic! I had a number of pieces valued - Jacob’s quote was accurate, the service was super fast and thorough - he cleaned the pieces at no extra charge, and was an absolute delight to deal with. Highly recommend!

avatarSparkle. Auckland

review starsApr 2018

Top Rate Service

Very professional service and consideration given to the rings, earrings and pendants presented for valuation. Fast, discreet and well worth the money for the detailed valuations given. I really appreciated that there was no problem with storing my jewellery when the valuations were completed while I was overseas. I will highly recommend this business to my friends and family.

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avatarMark. Auckland

review starsMar 2018

Highly Professional

I was highly impressed with the service I received and Jacob was highly knowledgeable, very professional and talked through the process in detail and clearly explained everything.

Making an appointment and collection was extremely straightforward I would highly recommend Jacob and the Jewellery Valuation Company and will certainly use their services again in the future.

avatarMel P. Auckland

review starsMar 2018


I am so happy with my valuation and also how amazed how my rings are looking after being cleaned and polished! Fast contact, easy to deal with & fast service also. Highly recommend.

avatarDiana W. Auckland

review starsMar 2018

Friendly, Knowledgeable & Efficient

I had a ring valued this week and found Jacob’s service to be fantastic. Making an appointment was simple and he was very friendly and easy to deal with. Follow-up and communication have been really efficient, and I would not hesitate to contact him again in future for any more valuations.

avatarC.Fitzgibbon. Wellington

review starsDec 2017

Fast, Friendly & Professional Service

We had a diamond ring that needed to be resized and to be valued. Donald was able to provide us with both at a great price. The ring was to be resized by 3pm the same day when we brought the ring to him at 11am in the morning.

Donald was very friendly and professional and answered all our questions and concerns. Would happily recommend his services to anyone and would gladly use him again.

The report was emailed to me so I had both a physical and electronic report, and said if there was any issues or questions to not hesitate to contact him again. Great aftercare!

avatarSophia. Auckland

review starsNov 2017

Simply the best!

Everything was seamless and Jacob provided an exceptional service. The first valuation letter did not arrive so I asked Jacob to send a new one to my work place. He was very helpful and the second one arrived quickly by courier. The NZ post took ages - the fist original valuation did arrive after 2 weeks, So I have two now. Thanks Jacob, you guys are highly to recommend!

avatarMel. Auckland

review starsNov 2017

Professional & Efficient

Whole process was seamless from start to finish - very easy to communicate with, professional and helpful manner throughout, and done quickly! Highly recommend.

avatarAimee G. Auckland

review starsNov 2017


Have dealt with both Donald and Jacob now. I cannot recommend their friendly, professional, knowledgeable service enough. Their valuation fee was excellent value and a quick turnaround with peace of mind. Look forward to dealing with them again - will refer to friends and family without a doubt.

avatarLovingMeerkat. Waiheke

review starsAug 2017

Professional Through and Through

Google sent me to this address for same day valuation... and it was a great service (even though I came at day end and was allowed to leave my jewelry safely there).
Great service, very friendly and valuation fee of $90 was well spent to find out about the true replacement value of my jewellery. Loved the respect and appreciation for my treasure. Thank you!

avatarSteph. Auckland

review starsJul 2017

Above and Beyond

Of the 5 valuation companies I rang and researched prior, so glad I went to JVC, so professional, fast, attention to detail, above and beyond, great customer service. I would highly recommend.

avatarAnnie. Auckland

review starsJun 2017

Fantastic Service

I took my grandmother′s diamond engagement ring - over 80 years old to be valued and repaired. Jacob and his team did a beautiful job of repairing and resetting the ring that I am sure it will last for another 80 years and be handed on to generations to come.

Very professional, helpful and took great care of my precious taonga. Thank you.

avatarCharmaineF. Auckland

review starsJun 2017

Excellent Service

I needed several rings valued for myself and insurance purposes. Jacob was professional, very patient and friendly and assisted me with all my questions.

I am very happy with the service I received, I will go back there again and would recommend them to all my friends and others.

avatarLisa. Auckland

review starsMay 2017

Great Service

Went to Jewellery Valuers Co Ltd for the first time. I needed to get my diamond engagement ring verified. Jacob was very professional, friendly and helpful. I would recommend them and go back their again.

avatarHarpur. Auckland

review starsOct 2016

Great Valuation Service

Donald was friendly and helpful, and he kept in contact throughout the whole process - overall great service! I will definitely recommend Donald to anyone wanting to get their jewellery valued.

avatarTarun. Auckland

review starsAug 2016

Diamond Valuaton

Very professional work. No hassles.

avatarKriss. Auckland

review starsMar 2016

Insurance Valuations

Donald is one of the most helpful jewellery valuers I've met! Since I am pretty much clueless and confused about the whole process of getting jewellery insurance valuations in New Zealand- the whole mumbo jumbo requirements and policies, Donald ever so kindly pointed me in the right direction. He also gave me guidelines on what to ask and what points to clarify to my insurance provider. He ever so patiently replied to my constant emails and questions regarding valuations.
I have contacted several valuers regarding valuation prices and, rest assured, Jewellery Valuers Company has one of the most competitive pricing for its services in the whole Auckland Region. Aside from getting all the valuations ready in a short period of time, Donald has also kindly given me a good discount for all the work he has done. Highly recommended! Would definitely do business again!

avatarCharlotte. Auckland

review starsMar 2016

Professional Service - Quality Result

Jewellery Valuers Company Ltd. was recommended to me by a jewellery designer from the South Island and I do not hesitate in sharing my recommendation to others seeking a jewellery valuer. The service I received was professional and prompt, and the beautiful valuation report exceeded all my expectations. I found Donald to be personable and very happy to share his knowledge and enthusiasm for precious stones and diamonds.

avatarJan Monk. Auckland

review starsFeb 2016

Engagement Ring + Eternity Ring

After deliberating for many months as to whether to have my diamond rings enlarged or remodelled I felt that I was given the most practical advice to enable me to make a decision. I am thrilled with my decision to have the rings enlarged and can recommend Donald to any person who is wanting excellent quality of work, value for money and a friendly professional service.

avatarJames. Auckland

review starsJan 2016

Engagement Ring and Emerald Ring

Very professional and friendly service, I would recommend Donald to anyone wishing to have items appraised.

avatarJohn Ritchie. Auckland CBD

review starsJan 2016

Modern Diamond Solitaire Ring + Wedding Ring

The service I received from Donald was first class. He was friendly and most efficient. I would have no hesitation in recommending his company to friends and family.