Brilliant Evaluations and Appraisals
Richmond, British Columbia, Canada
Avg. Rating 5.0 (27 reviews)
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About this Appraiser
Brilliant Evaluations and Appraisals offers mobile lab appraisal services for your jewellery and watch items in the comfort of your home, office or bank. This service is performed throughout Richmond & Metropolitan Vancouver. Ms Wong also specializes in high-end luxury and collectable watches, particularly Rolex.
Protecting your diamond and gemstone jewellery starts with a comprehensive, professionally prepared appraisal and valuation, Darlene Wong makes this an interesting experience in the comfort and security of your own home. Or if you would prefer, appointments are available for consultations at Darlene's gem-lab in Richmond BC.
Whilst the majority of this business's assignments are received from private clients with significant jewellery requiring appraisals for insurance replacement, Brilliant Evaluations and Appraisals also specialize in appraisals for Income Tax and Equitable Division, often being instructed by the legal professionals, financial institutions and law enforcement agencies.
An increasingly popular service Darlene offers is assisting clients during or after a jewellery purchase online. Darlene will swiftly create a report that helps clients decide whether to conclude the purchase or challenge the Vendor if the item does not match the customer's expectations based on the information supplied by the Vendor. This is a quick and cost-effective way of having peace of mind and being able to buy with confidence. Darlene is a truly independent Jewelry Appraiser and meets the requirements laid down by the AIJV, of which she is a member. As a result, you can be assured that her opinion of your proposed or actual purchase is unbiased and given with integrity.
Use the buttons at the top of this page to contact Darlene to enquire how she can be of service to you.
- Private Practice only
- Business mix: 100% valuations
- Principal + 0 staff valuers
- Mon - Fri: 10am to 5.30pm
- Home visit and at Appraiser′s office
- Per-item & time-based fees
- Cards accepted (+3%)
- Full valuation reports start at $95
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- FCGmA, GP
- ISA-CAPP, RMV
- CGA, GIA
- AIJV, ISA
Brilliant Evaluations and Appraisals
- Restricted Access
- Free - close-by
- Visitors by appointment only
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All reviews have been verified. The Jewellery Appraiser has confirmed the validity of the report details provided by the Reviewer but did not see the Reviewers rating or review text during the validation process. This produces unbiased, reliable and genuine reviews.
LL. New Westminster
Great Communication and Professionalism
Darlene was very prompt with communication throughout the entire process. She replied to my initial email shortly after I sent it to her. She also took her time to listen to my situation and needs, as well as to explain the appraisal process so that I could make an informed decision. Her friendliness made me feel comfortable right away. I could tell that Darlene had the expertise that I was looking for, and it showed in the very detailed report that she prepared for me. Even after completing the report, Darlene offered a follow-up conversation to answer my questions. I appreciate her thoroughness, knowledge, and professionalism and highly recommend her to others.
Expertise / Items Examined: A diamond engagement ring and wedding band.
Very Professional Service
From Darlene's first email response to my general query till she completed the appraisal report; she was very responsive, very prompt, very professional and she tried her outmost best to learn about the kind of appraisal report I need. I highly recommend Darlene for her professionalism as well as for her reasonable fee.
Expertise / Items Examined: Witheld
Vancouver Heirlooms. Vancouver
Very Thorough Appraisal for Precious Pieces
Darlene did a fantastic job with my evaluations. I have brought her several pieces and I was extremely impressed with the level of detail and research to properly evaluate the pieces for the purpose of insurance coverage. I feel comfortable bringing her precious family pieces - I know they are in good hands.
Darlene was very easy to work with, thanks to her prompt communication and high responsiveness. I am happy to recommend her services.
Expertise / Items Examined: Two heirloom diamond engagement rings, diamond solitaire stud earrings.
Diamond Appraisal SeekerBurnaby
Professional & Personaable
The appraisal I received was exactly what I was hoping to receive. Darlene understood what I needed from the appraisal and delivered. Everything from first communication to report completion exceeded expectations. Highly recommended.
Expertise / Items Examined: My diamond engagement ring.
Tasia A. Burnaby
Wedding & Jewellery Appraisal
Brilliant Evaluations and Appraisals evaluated my wedding jewellery and precious stones. Each time I use her services I am pleased with the finish product.
Darlene Wong gemmological services are amazing! Her appraisals are extremely thorough and professional. A leading jewellery store in New York referred Brilliant Evaluations and Appraisals to me. I have a rare diamond and Darlene was one of the few appraisers in Canada certified to evaluate this gem. She was able to source the stone and provided a detailed report using all of the latest tools in the industry. She is an expert in her field.
Her knowledge is vast when it comes to appraising precious jewels. I trust her and appreciate the in-depth information contained in the appraisal report. Thank you Darlene for your fine work and great customer service! I am so pleased that I was referred to you. You offer above 5 star service!
Expertise / Items Examined: Engagement and wedding jewellery.
HB. Port Hardy
I'm a first time buyer of a diamond ring. My fiancé let me pick a ring that I want so I was a bit nervous with the purchase. Having it appraised by Darlene has made me feel reassured. The appraisal is detailed, I feel secured knowing what the value of my ring is. Darlene is very approachable and answers all my questions. She's very experienced and we trust her.
Expertise / Items Examined: Solitaire round diamond ring.
Darlene at Brilliant Evaluations and Appraisals provided exceptional service and she even fed my kids with sweet blackberries from her home garden while they waited for me. Her appraisal report was very detailed and had all the info my insurance needed.
Expertise / Items Examined: Engagement ring.
Karen Hansen. Maple Ridge
I was looking for a someone who could appraise a vintage, gold watch from the late 1960's. Darlene was very easy to contact and was accommodating to my schedule. She is very personable and asks all the right questions. Her evaluation of the watch was very thorough and included a lot of research. I was happy to wait two days to get the final value of the watch because the report was extensive. Thank you Darlene.
Expertise / Items Examined: Vintage gold watch.
Excellent Experience, Highly Recommended
Darlene was very fair and thorough in her evaluation and explanation of my jadeite, and was very personable and friendly with interesting conversation around gemstones, minerals, and jewelry. Fair pricing, and no unnecessary hassle of upselling or overcharging for anything I didn't really need, which has happened to me elsewhere. She was very honest with what I needed, and everything was done promptly and professionally.
I went to her because she had the best reviews here, and she's earned another positive review from me! Thanks again.
Expertise / Items Examined: Jadeite Pendant
Company Response:It was a pleasure to help you with identifying your jadeite pendant. To converse with a fellow enthusiast who appreciates gemstones, jewellery, antiques and collectibles was an unexpected delight. We look forward to being of service again soon
Amy B. Vancouver
Engagement Ring Apprised
After a ton of research on which company I should get my engagement ring apprised, I decided to go with Brilliant Evaluations. Prior reviews were excellent and going with an independent appraiser made sense to me. While I was hopeful about the appointment, I was guarded about the process, until I met Darlene. Her personality made the process very fun; she is friendly and so upbeat! I can tell right away that she is very passionate about her work.
Darlene has many years of experience and is very knowledgeable about diamonds. She walked me through the full appraisal process explaining the rating of the diamond, clarity, colour, shape and how it will determine the value of my engagement ring.
I thought that my appraisal report would take weeks to complete but Darleen was able to provide me with a full detailed appraisal report within less then a week! I was completely shocked how detailed the report was and all the work she put into it. My appraisal report was so detailed that my insurance company had no questions or issue insuring my engagement ring. It was an absolute pleasure dealing with Darlene and I highly recommend her work to all my friends, family, and anyone who is looking to get their diamonds appraised!
Expertise / Items Examined: Engagement ring.
This was so easy, informative and fun. We had no idea what we had from a family inheritance and after months of looking for a decent appraiser who would actually help us I came across Darlene. She is wonderful, friendly, knowledgeable and fair. She came to our home to review the items and provided us with a detailed list of the value of our items. She truly made this a great experience and I would recommend her to anyone immediately!
Expertise / Items Examined: A collection of jewelery, pearls and loose stones.
Vancity Girl. Vancouver
Well THAT Was Easy!
After getting a recommendation from a friend (she works for Tiffany & Co) to check the Canadian Jewelry Appraisal Association I quickly found Darlene as the first one to come up in Vancouver. I gave a quick call and she answered straight away. Within minutes we had a app't booked for the very next day!
A quick drive, a drop off of my ring for an hour and a half while I took my dogs to the park and BOOM! She was done. I got back a ring that was so clean and polished I thought it was better than the one I gave her!
A couple days later I got a very detailed appraisal report which suits my insurer just fine. I highly recommend Darlene and will be using her for everything going forward. I am a happy customer.
Expertise / Items Examined: 7 stone diamond ring - half circle. 1.54 cts. Platinum. Approx $8k.
B & D. Richmond
Lucky To Find Her
We had to update our jewelry appraisals for insurance purposes. We found her online and contacted her because of her stellar credentials. We found her personable and professional. We would not hesitate to refer anyone to her and will continue to update our appraisals with her from now on.
Expertise / Items Examined: The jewelry included designer rings, a bracelet, a brooch, and a necklace which were primarily made with diamonds and gold.
Company Response:We were delighted to be able to fulfill your appraisal needs. We feel as passionate about giving our clients the best customer service experience as we do about helping them protect their valuables. Thank you for your kind feedback. We will look forward to seeing you again in the future.
Mercedita - Golden Girl. Vancouver
Contemporary Asian Gold Necklace
I have a gold necklace given to me that is quite interesting. I am curious to know the value and the carat of the gold. I found Darlene's name on ISA and contacted her. During my dealing with her on the phone and in person I found her very knowledgeable. She is very thorough in her inspection of the item and so with her report.She is a pleasure to work with.
Expertise / Items Examined: Gold necklace
I had a diamond pearl bracelet, a family heirloom gifted to me by my late mother, which required insurance and liquidation appraisals for probate purposes. Darlene of Brilliant Evaluations and Appraisals did a brilliant job. From our initial phone conversation, then in-person meeting, and through to report delivery and making some minor final edits I requested, she was an absolute delight to work with. Her friendliness, sensitivity to my needs, and thorough research was much appreciated. Also from reading some other reviews I knew her reports would be detailed and I was not disappointed. The whole experience with Darlene was wonderful, I was very impressed.
Expertise / Items Examined: Lady's antique diamond and pearl bracelet.
V. Satisfied Vancouver Customer. Vancouver
For insurance purposes I required an updated appraisal of a diamond earring. After checking out Darlene's website with a follow up phone call I decided to make an appointment. Within 24 hours Darlene delivered a multi page appraisal, that included a comprehensive description of the diamond and replacement cost. This was by far a most thorough jewellery appraisal, far surpassing, in quality, the 5 line write ups I have paid for in the past. There is no question I will use Darlene again as I found her pleasant attitude, professionalism and competency to be a cut above anyone I have used previously.
Expertise / Items Examined: Diamond stud earring
Hailey H. Vancouver
My fiancé and I received Darlene's contact information from a friend who had her engagement ring appraised through her as well. We contacted Darlene and were able to set up an appraisal appointment promptly.
Darlene is very knowledgable, professional and efficient with her work. She was very accommodating and kind with fair prices and prompt service. She had us in for an appointment and sent us the appraisal all within a weeks time. We are very happy with the attention to detail and the information provided in the appraisal documents. Thank you Darlene.
Expertise / Items Examined: Diamond engagement ring.
I Montgomery. Richmond
Darlene first helped me arrive at an estimated value of a vary large collection of opals that formed part of an estate. This valuation was required in order that probate fees could be computed by the court. Darlene was very helpful in explaining the alternative approaches to value the collection, the potential markets for liquidating the collection, and clearly communicating the reasons behind the estimate she presented.
The purpose of Darlene’s work was to come up with an overall value for the collection (and not valuations for each individual stone). Darlene very efficiently arrived at a well-supported estimate that was included in the probate filings and was accepted by the court.
Subsequently, Darlene helped me price opals and antique vestas & cigarette cases for sale by the estate. Again, she was efficient, and knowledgeable about the items and the market. She also was genuinely interested in the opals and collectibles. This interest was catching. Darlene is a pleasure to work with. I would recommend her to anyone needing appraisal services.
Expertise / Items Examined: A very large collection of unset opals. Several antique vestas and cigarette cases.
A Pleasure To Deal With
I first met Darlene in 2012 when she appraised my engagement and wedding rings. In 2013, I took a pair of diamond earrings to her for an appraisal. In February 2017, I needed to have my jewelry re-appraised for my new home insurance policy, so, of course, I went back to Darlene!
Darlene is knowledgeable, honest and delivers her reports when she promises. Darlene is the most thorough and detailed appraiser I've ever dealt with. I hope to get a diamond anniversary ring from my husband for our 5 year anniversary next year; if I do, I'll be taking it to Darlene.
Company Response:We are passionate about giving our clients a memorable valuation experience. Thank you Anna for your continued loyalty and for giving us the opportunity to show you our other passion ... customer service.
Greg & Lisa. Langley
Friendly, Knowledgeable, Accomodating and Good Value
My wife and I were on a recent trip to the Caribbean and purchased a diamond ring from Diamonds International. We needed to get the ring appraised for insurance purposes. The process was new to the both of us. We were both pleasantly surprised at how easy Darlene made it look. She worked around our schedule and was obviously very knowledgeable and professional. She answered all of my questions thoroughly. To top it off, I thought the appraisal was excellent quality for the price we paid. We would both highly recommend Darlene's services. Thanks again Darlene.
Company Response:We were happy to accommodate your work schedule in order to complete your ring appraisal. We believe in going the extra mile to serve our clients to ensure their satisfaction. Its always a pleasure to educate our clients about their own diamond. Thank you again for choosing our services.
Simply Feng Shui. Vancouver
Vancouver′s Best Appraiser
I have used Brilliant Evaluations and Appraisals on several occasions and could not be happier with their service. What impresses me the most is the attention to detail and thoroughness provided with each evaluation. Most recently I had a trinity (3 stone) diamond ring evaluated for insurance purposes. A great amount of detail was given for each diamond (cut, color, clarity), in addition to precise measurements, mapping, etc. When I made an email inquiry regarding the report it was followed-up by a lengthy telephone consultation to ensure I understood every aspect.
It is very refreshing to deal with someone that is passionate about their work and is willing to take the time to educate their clients. I would not consider taking my jewelry to anyone other than Brilliant Evaluations for appraisal.
Bill S. Vancouver
Great Knowledgeabe Service
I used Darlene to appraise a Jade boulder I was about to purchase. She gave me lots of information and an in-depth appraisal report for my considerations to make my purchase.
Detailed and Comprehensive
I contacted Darlene Wong at Brilliant Evaluations and Appraisals to appraise two early 19th century pocket watches that had been passed down to me from my grandparents. I found Darlene to be genuinely interested in all aspects of the jewelery during our meeting. She took the time to discuss how I came into the inheritance and to find out the history behind the watches.
The completed appraisal was detailed and comprehensive. Also included in her appraisal was background information on the T. E. Company where the watches were purchased from over 100 years ago. I would highly recommend Darlene to anyone requiring a competent and informative appraisal.
Company Response:It was my sincere pleasure to help you fill in the historical background on your inherited time pieces. So often nowadays family history is lost by the time family members inherit these jewels. I love to help by filling in those gaps so it can be shared with future generations. Many again thanks for choosing my services.
Friendly, Unbiased, Accurate
I bought an out of province engagement ring and needed a 3rd party appraiser to confirm the specifications. Darlene is listed on the CJA website, and focuses only on appraisals. She provided an accurate and unbiased confirmation of my diamond report, giving me the peace of mind I was looking for.
Exceptionally friendly and knowledgeable -- I highly recommend her.
Thorough and professional
I was newly engaged and needed to have my ring insured. My ring was new and custom designed, so I wanted a professional valuation that was not affiliated with a jewellery store (as I have heard jeweller valuations can often be biased). When I arrived, Darlene was very professional and asked me about the history of my ring. I waited whilst she cleaned it and did the appraisal. After her inspection, she pointed out a minute chip in one of the jewels that she let me view through her microscope, it was barely visible but once I knew it was flawed I was concerned.
Since the ring was new she advised me to contact my designer, which I did promptly. The jewellery designer fixed the problem immediately and at no charge.
Darlene also sat down with me to offer advice on sizing and caring for my ring, which was extremely helpful. Her pricing was also very reasonable and gracious given her skill-set, qualifications the amount of time she took and work she put into providing me with a multipage appraisal. My insurance provider also expressed to me how impressed they were with the thoroughness of her appraisal.
I would definitely recommend her services to my friends and family should they ever need an appraisal.
Great Service and Value
I received a counterfeit Van Cleef & Arpels necklace, which an Ebay seller described as "authentic" in August 2016. In order to receive a full refund, Ebay customer service requested that I provide a credible document to support my claim. I contacted Darlene. She fully understood my needs; she was also well aware of the short deadline from Ebay customer service. After carefully examining the necklace, she sent me a complete evaluation report in only one day.
I received a full refund after submitting the report. I am very satisfied with Darlene's great service. I highly recommend Darlene.
When purchasing jewellery one cannot be too careful and the assurance offered by her professional appraisal is worth every dollar in piece of mind.
Bob McAdam Vancouver
Do Not Go Anywhere Else
Darlene has to date saved me a very substantial sum by evaluating and confirming the purchase of one ring, and the evaluation of another. The latter, whilst convincing, was totally fraudulent. She was steadfast in recommending that I not purchase the ring in front of the seller.
In this unsolicited review, I confirm that Darlene is highly professional & extremely meticulous, I would not consider purchasing a ring without her expert opinion.