Sammantha Maclachlan FGA Ltd

Professional and Reassuring

I have never had my jewellery valued before (or properly insured) which only meant that I refused to wear any of my lovely pieces for fear of losing them. As most of them were gifts I had no idea of the value but each item had a lot of sentimental attachment to them. (I know it's silly but I didn't even know for sure if they were genuine gems!) Sammantha took the time to discuss each item and the written report, which I received within 24 hours, was very detailed. Sammantha reminded me that I should enjoy the jewellery I have been lucky enough to receive! Now that they are all properly insured, I can!

Professional Valuation

With food banks etc I felt really guilty paying a vulgar amount of money for a 46th wedding anniversary gift for my wife from the Internet, on receiving it I thought it would be prudent to confirm value to ensure I really did get what I paid for. I needed same day valuation as there was a seven day time limit to return. I can highly recommend this professional and prompt valuation service no leaving goods for 3 days etc.

Jewellery Valuation

Excellent service experienced! Took my diamond rings to be valued by Sammantha for insurance purposes. Valuations were carried out in-house without the need for any items to be retained or sent away so was so very convenient. Valuations took less than an hour and I received the paperwork less than 24 hours later. Rings were also cleaned! All round excellent experience and service would highly recommend!

Excellent Service

I could not be happier with the service Sammantha gave me. She is very knowledgeable, interesting, thorough and friendly. I'm delighted with her help and valuations.

Great Experience and Service.

I went to Sammantha with a bracelet to be valued for insurance purposes and ended up going again with more family jewellery. Her knowledge and enjoyment of the process was clear to see and made for a great experience. Sharing her knowledge was very interesting and hearing more about the items that have been in the family was amazing. Sammantha also showed genuine excitement at some of the more unusual pieces which was such a nice feeling, to see someone enjoy your family history.

Sammantha is highly recommended. A truly enjoyable experience and a fast efficient service with items being examined infront of you and reports sent to you within a day. I will definitely be recommending her!

Extremely Knowledgeable & Helpful

I received a professional and prompt service from Sammantha. From initial telephone conversation, to meeting and final detailed report. 1st class and much appreciated. Thank you very much.

Expert Appraisal

If you are looking to have your jewellery appraised by a competent, knowledgeable professional, look no further. Sammantha is highly skilled and her expertise really shines through. I learnt so much during the appraisal process and was treated to the most interesting conversations about the diamond industry past and present. I was thoroughly impressed with the very detailed appraisal report and will be certain to return to Sammantha for any future appraisals. Highly recommend.

Great Service

Sammantha was great. Very knowledgeable, thorough and friendly. She also had advice and suggestions for refurbishment.

Fantastic

From the first contact through text to telephone conversations around my initial enquiry, Sammantha was reassuring and extreme helpful. A face to face appointment was made to have Jewellery that had been left to the family appraised. All costs to be incurred were discussed beforehand, the appraisal was completed in under an hour and written appraisal received before I had expected to receive it. Highly recommended for your jewellery needs.

Excellent Service

Excellent service from Sammantha. I really liked the fact that she did the review herself. A lot of places need to send your jewellery away but Sammantha does it in front of you there and then. She explained and reassured me about a diamond I had bought at an auction. Very knowledgeable and quick turn around. Will definitely use her again if I need anything else appraised and recommend.

Excellent, Professional Service

I cannot fault the service I received from Sammantha. Totally professional and my valuation was turned around very quickly and was jam packed full of information on my engagement ring. First Class Service.

Engagement Ring

Great personal service from Samantha, I would have no hesitation in recommending her. She valued my ring in the comfort of my own home and polished it up to look like new.

Friendly and Efficient Service

Sammantha valued an engagement ring and explained the very slight differences between her valuation and a previous one. Excellent value for money. Professional report, properly presented. Recommended and will use again.

Professional & Efficient

I have a number of items that I purchased throughout the years and had never had them valued since I bought them. Sammantha explained to me the importance of having my items valued and insured correctly. Sammantha made me feel at ease and answered all of my questions. I was pleasantly surprised by the valuation on return of my items, which only took a few days to be completed. The valuation was beautifully presented to me, along with my cleaned jewellery. It looked fantastic. I couldn't have been happier with the service. Thank you Sammantha.

Great Service

Sammantha has valued all my watches and jewellery (15+ items) as the insurance company requests a new one every 2 years. I was delighted with the values given, the schedule has lots of photos and is very detailed. I strongly recommend anyone to use her services as she was very friendly, incredibly knowledgeable and very efficient. I’ll see you in 2 years! Thank you!