LFL Valuation Services
Kilmarnock, Scotland, UK
Avg. Rating 5.0 (14 reviews)
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About this Valuer
Lee-ona is an independent registered jewellery valuer committed to serving clients throughout the West of Scotland and beyond. As a dedicated professional with over twenty years experience in the retail jewellery sector, she is intent on providing her clients, both private individuals and businesses alike, with an impartial service tailored to suit their individual needs.
Being a highly driven individual allows Lee-ona to balance her time, effort and expertise between retail research and report writing. She believes that product knowledge, planning, research and analysis are essential prerequisites to carrying out valuations.
She provides a professional, impartial and confidential service in the privacy and security of the client's own home, for or on behalf of insurance companies or for other members of the jewellery trade who wish to employ the services of a Registered Valuer.
Services include: Gemstone identification, diamond grading, pre-purchase advice and valuations for insurance replacement, private sale and probate. Expert Statements can also be prepared for Court use.
- Diamond Diploma Gemmological of Great Britain
- Fellow of the Institute of Registered Valuers
- Fellow Gemmological Association of Great Britain
- Fellow National Association of Jewellers
- Professional Jewellers Management Diploma
- Retail Jewellers Diploma
Lee-ona, who is a Member the Scottish Gemmological Association, carries out a pre-valuation consultation to ensure individual requirements are established from the outset.
Valuation Fees are negotiated and agreed at this time. On receipt of items to be valued, they will be inspected and cleaned. Clients will be informed of any repair required to any article at the beginning of the appointment.
Each item will be described in detail and the colour, clarity and weights of gemstones will be measured and recorded. Hallmarks and any other markings will be specified in the valuation. The report will also contain high resolution photographic illustrations that will aid the identification of any item in the event of any loss or theft.
All enquiries are welcomed, please contact Lee-ona for further assistance.
- Per-item based fees
- Cards not accepted
- Full valuation reports start at £105
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- DGA, FGA
- FJVA, FIRV
- FNAJ, PJManDip, RJDip
- Gem-A, SGA
- AIJV, IRV, JVA
LFL Valuation Services
PO Box 8612
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All reviews have been verified. The Jewellery Valuer has confirmed the validity of the report details provided by the Reviewer but did not see the Reviewers rating or review text during the validation process. This produces unbiased, reliable and genuine reviews.
Lee-Ona provided an excellent service for us from start to finish. We needed a probate valuation of 10 items of my late mother-in-law's jewellery. Lee-Ona responded to our initial enquiry within a few hours and provided a clear explanation of the process. Due to current covid restrictions we had to use a secure postage service and she kept us updated as soon as the items were received by her and as soon as she had returned them to us. The whole process was completed within one week of our original enquiry. The documentation was professionally presented and detailed, with clear photographs. We were really impressed with the whole service and wouldn't hesitate to recommend.
Expertise / Items Examined: A collection of 10 items comprising rings, earrings, pearls, pendants and watches.
Company Response:Thank you, Kirsty, for your kind review of my fully insured postal valuation services. It was my pleasure to provide you with my knowledge and expertise for a probate valuation for your late mother-in-law's estate. I am pleased you were satisfied with our service and your appraisal documentation of her jewellery & watch collection.
Amazing Attention to Detail
From first contact to delivery a professional friendly service from Lee-Ona who completely understands the reservation of handing over and being parted from items due to covid restrictions, this is the only way fir it to be done, 6 personal gem set items required for insurance purposes, carefully valued by Lee-Ona who completely understood my anxiety of being separated from the items overnight. Such a professional service throughout and she returned items as promised sparkling like new.
Expertise / Items Examined: 6 gem set items.
Company Response:Thank you for your kind review. It is paramount that I continue to provide clients with my professional appraisal services during this pandemic, so I was happy to collect and return your jewellery via my secure collection and delivery service. It was a pleasure to assess and value your beautiful collection of diamond jewellery, I am sure that your Insurance Broker will be pleased to see such a comprehensive appraisal and valuation schedule. I look forward to receiving news of your new arrival and I will include it within your valuation schedule.
Exceeded All Expectations
Lee-ona paid a home visit and spent seven straight hours examining my jewellery. Hugely impressed by her painstaking approach, knowledge, technical prowess, stamina, patience and professionalism. Charming persona. Promptly delivered a clear, comprehensive and authoritative catalogue of her findings to our door step - beautifully presented.
Expertise / Items Examined: Bangles, charms, earrings, necklaces, pendants, brooches and rings, mainly gold, and pearls; 52 items in all of Asian and European origin.
Company Response:It was my pleasure sharing my knowledge and expertise in the comfort of your dinning room where we were able to comply within the current challenging covid 19 restrictions. Your patience was mutually appreciated, it allowed me to discuss, assess and catalogue each item in detail. I am humbled by your kind words, many thanks for your inspiring review.
Samantha Gribble. Kilmarncok
Passionate and Very Caring
Lee-ona attended an initial consultation in our home, and has been exceptionally supportive when advising on our jewellery. Not only was she very organised and within covid 19 regulations, but entered our house fully prepped and allowed a slow and gentle talk through family jewellery. Lee-ona's manner is kind and caring and she has a vast knowledge - guiding me on costume and heirloom jewellery. I would highly recommend Lee-ona, not an overkill approach but a gentle and encouraging discussion. The consultation took 2 hours and I thoroughly enjoyed all her insight and guidance.
Expertise / Items Examined: A collection of jewellery - costume and heirloom.
Company Response:Thank you Samantha, one of my favourite roles is meeting my clients. As you have experienced, I am very mindful of what you / the client require from our services. I take great pleasure in providing my clients with the advise and appropriate valuations that they require. I wish you good luck with the auctioneer and look forward to hearing from you again.
Customer Troon. Troon
Very Professional, Helpful & Friendly
Very helpful by coming to the house so I didn't have to leave my jewellery with anyone. Advised on repairs that were required. Professional service all round, and well worth the time and money. Will highly recommend Lee-ona to all my friends.
Expertise / Items Examined: Many pieces of family jewellery which were of sentimental value.
Company Response:Thank you, It was good to have the opportunity to discuss your collection of jewellery and advise the appropriate insurance replacement values that would be applied to the older pieces of jewellery and the old cut diamond set items. I thoroughly enjoy one to one consultations with my clients to enable me to educate and advise them the best I can. Kindest regards Lee-Ona
Professional & Friendly Service
Lee-ona visited my home to value various items of jewellery for me. She is very professional and friendly, and answered any questions I had. The report she produced was very detailed. I would not hesitate to recommend her services to friends and family. This is the second time I have used Lee-ona and cannot rate her services high enough.
Expertise / Items Examined: Various pieces of diamond jewellery.
Company Response:It was my pleasure re appraising your jewellery for the purpose of insurance. I enjoy a trip along the west coast in South Ayrshire, many happy memories. If I may be of any further assistance please do not hesitate to contact me, kindest regards Lee-Ona
First Class Professional Service
Lee-Ona produced for me a very detailed and thorough valuation of a cherished item of jewellery. A very friendly and professional service and I would have no hesitation in recommending Lee-Ona to others.
Company Response:I am delighted to hear you were pleased with our appraisal services. It was my pleasure assisting you with a valuation of a very sentimental piece, giving you reassurance of the current value, for the purpose of Insurance replacement. Kindest Regards, Lee-ona.
Valuation of Personal Items
From initial contact Lee-Ona provided a friendly, efficient and highly professional service. Her enthusiasm and knowledge are to be commended as is her dedication to the research of older pieces. We would not hesitate using IFL Valuation Services again.
Company Response:It was a beautiful day in Dalry, with idyllic setting to catalogue your jewellery for the purpose of insurance in the comfort of your own home. If I maybe of any assistance in the future please do not hesitate to get in touch. Kindest regards, Lee-ona
Lee-Ona visited our home to value my engagement ring. She was absolutely amazing. Arrived on time and was friendly, informative, efficient and very easy to talk to. She answered all my questions and did a really great job for us. Thanks so much Lee-Ona.
Company Response:It was my pleasure to provide you with a valuation of your diamond engagement ring for the purpose of insurance.
If I may be of any further assistance please do not hesitate to contact me. I look forward to assisting you with an update in the future.
Professional & Friendly Service
Lee-ona visited my home to value various items of jewellery (diamond rings, a diamond bracelet and necklace, diamond earrings and a watch) for me. I wanted to ensure I was properly insured. Her knowledge was extensive and her advice most helpful. The valuation schedule that she produced is detailed and very professional. I would not hesitate to recommend her service to others.
Company Response:Thank you for contracting LFL Valuations to provide you with your jewellery appraisal for the purpose of Insurance Replacement.
It was my pleasure calling to your home then followed by a visit to your office in Ayr. If I may be of any further assistance please do not hesitate to contact me.
Jewellery Valuation for Insurance Purposes
I was very impressed with the valuation service Lee-ona provided. She came to my house at a time that suited me. She is a lovely, friendly, professional person & after inspecting my jewellery provided me with a very detailed report including photos which I then used to send my insurance company. I would highly recommend!
Lee-Ona provides an excellent service in the comfort of your own home. She arrived promptly, carried out the valuation of my necklace in a very competent, professional and friendly manner and was happy to let me decide whether I would then like a written report for insurance purposes. The report then followed by post within a couple of days. I would not hesitate to recommend LFL valuations to anyone who is interested.
Company Response:Thank you for taking the time and reviewing the service you received from LFL Valuations. It was a pleasure to assist you with your necklet, if I may be of further assistance in the future please do not hesitate to contact me.
Lee-ona valued my jewellery recently, she was helpful and friendly I was very impressed with the detailed information given in my valuation folder.
I would highly recommend LFL valuations to any one looking for a valuation of their jewellery.
Linda J. Ayr
Jewellery Insurance Valuation
Lee-ona is very knowledgeable and efficient. She visited my home to evaluate my diamond jewellery and a short time later presented me with a folder containing a detailed description of my items with current values. I would not hesitate to recommend her.